Google 2FA Instructions

 1. Click  in the upper right corner and choose "Manage your Google Account.

2. Click on Security.

3. Under 2-step verification, click on the arrow to turn it on.

4. Click on Get Started.

5. Enter your Google password for verification.

6. You can use your phone as a verification method. If you do not want to use your phone, choose "Show more options."

7. When you click on "Show more options", there are 2 options. They are using a physical security key that you plug into your computer's USB port or use Text message or voice call. If you would like to use a security key instead of your phone, please contact the technology department.

8. Add a backup option. You can use your phone for a text message or a phone call. If you don't want to use your phone, click on "Use another backup option."

9. Print or download your backup codes. Then click Next.

10. Confirm that it is setup by entering the verification code. Click Next.

11. 2-Step verification is ON. There is a button to turn it off, but it will be disabled once it is enforced.

12. You can add second steps for verification, such as backup codes, authenticator app or a security key. I use the authenticator app.

13. To use backup codes, click on Get backup codes.

14. If you choose the authenticator app, it will ask you if your phone is Android or an iPhone. Choose one and click on next.

15. You can find the app in the Google Play Store or Apple App Store. A QR code is generated to take you to the app download.

September/October 2021 Technology Update

   FMX: Report Summary for August 2021 is below.

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Email attachments: I have created a rule that does not allow certain email attachments without my approval. The email attachments are: ZIP, XML, HTM and HTML. These attachments have the capability of releasing a payload that could delete files, send passwords through malware and other destructive procedures. When I receive an email that needs approval, I will reach out to the recipient to verify that the message is real and not some form of malware. So far, I have received 45 messages for approval. Of the 45, only 7 were legitimate.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

Clearing Chrome browser cache: There are times when you need to clear your browser cache in Google Chrome. Lately, Infinite Campus has experienced some issues where clearing the cache resolved some issues. Click on the following link to watch a YouTube video on how to clear your cache: https://www.youtube.com/watch?v=RUsouNnVqww.

Broken chromebook procedures: If you have a student with a broken chromebook, take it to the following staff member:

High School: Katie Piacentini/Library

Middle School: Terry Borland/Library

Salt Creek: Ted Dille/Office

Laurelville: Katy Blubaugh/Room 205

Pickaway: Amie Bassett/Office

Washington: Aaron Landau/Room 4a

They will issue a loaner and submit a request for service in our One2One Manager. You do not need to fill out an FMX request.

Internet Outages: There are times when we may experience Internet outages. Power outages, equipment failures, storm damage and backhoe operators can take out our Internet service. The last outage was due to an equipment failure AND a backhoe operator. We do not have a redundant connection, so please plan accordingly in the event of an Internet outage. Most of the time, we do not have an ETA on when service will be restored, especially if a large fiber optic trunk is cut.

Clever: A student will  not show up in Clever because the email address is either missing or incorrect. The first email field in Infinite Campus should be the student email address. If you have a student who cannot login to Clever, check Infinite Campus for the email address. If it is missing or incorrect, please contact your building secretary or principal.

BitWarden: In the past, I have recommended LastPass for password management. LogMeIn purchased LastPass and is making changes to the free version, in which you must choose to use it on desktops or mobile devices, not both. In addition, they have increased the premium price from $12 to $36 a year. As a result, I have moved to BitWarden as my password manager. The free version does everything I need it to do and the premium version is $10 a year. For more information, go to https://bitwarden.com.

August 2021 Technology Update

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Securly Classroom: Our contract with Blocksi will be up soon and we did not renew it due to many outages and cost. Our new chromebook management application is Securly Classroom. Teachers should have received an email from me about this that contained a link to a 15 minute presentation. Below are additional resources.

• Classroom User Guide
• Classroom Training Videos
• Building your First Class - 5 minutes
• Using Teacher Tools - 15 minutes
• How to Use Weblinks - 5 minutes

Chromebooks: All chromebooks are ready to be distributed to students. All high school chromebooks are in the library by grade level and are in alphabetical order. All McDowell chromebooks are in the library storage area in carts by grade level and are in alphabetical order. All chromebooks at Salt Creek and elementaries are in homerooms in carts and are in alphabetical order. If you are missing chromebooks, either it was not turned in or there may have been a schedule change. Please let me know or see your building administrator for missing chromebooks. Consequently, if you have a chromebook for a student that is not in your homeroom, please let me know or give it to your building administrator. We use a program (One2One Manager) to assign chromebooks to students and need to make sure the information is accurate, especially when we need to bill students for repairs.

Chromebook chargers: Schools that send chromebooks home (grades 5-12) may want to consider labeling chargers when passed out, This will help in making sure we have collected chargers at the end of the school year. Some schools kept track in a spreadsheet, but this may slow down dispensing of chromebooks when you need to verify a student turned in a charger.

Multi-factor authentication: Due to all of the ransomware attacks and malware, our insurance carrier is requiring multi-factor authentication on our email accounts. What is multi-factor authentication? Multi-factor authentication is when you must provide two or more pieces of evidence to verify your identity to gain access to an app or digital resource. Multi-factor authentication (MFA) is used to protect against hackers by ensuring that digital users are who they say they are. I will turn on MFA on our Microsoft 365 (@loganelm.org) accounts first and you will use your Google account (@loganelmschools.com) to verify. Once all M365 accounts have completed setup of MFA, I will turn on MFA on our Google accounts. You will use your M365 account to verify. You will have the ability to use another method (SMS, Authenticator app) to verify.

Print to ANY copier driver on Windows laptops/desktops: You need to have this driver installed to print to our copiers. It is installed by default on desktops and laptops that are joined to our active directory domain. If you are experiencing issues printing to copiers, open an FMX technology request. 

Be Internet Awesome: Google has updated their Internet safety website and now has many more activities and resources. The URL is https://beinternetawesome.withgoogle.com/en_us.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

BitWarden: In the past, I have recommended LastPass for password management. LogMeIn purchased LastPass and is making changes to the free version, in which you must choose to use it on desktops or mobile devices, not both. In addition, they have increased the premium price from $12 to $36 a year. As a result, I have moved to BitWarden as my password manager. The free version does everything I need it to do and the premium version is $10 a year. For more information, go to https://bitwarden.com.

March 2021 Technology Update

  FMX: Report Summary for February 2021 is below. As of March 5, 2021, there are 7 open requests.

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Print to ANY copier driver on Windows laptops/desktops: You need to have this driver installed to print to our copiers. It is installed by default on desktops and laptops that are joined to our active directory domain. If you are experiencing issues printing to copiers, open an FMX technology request. I am in the process of removing outdated drivers from desktops/laptops.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

BitWarden: In the past, I have recommended LastPass for password management. LogMeIn purchased LastPass and is making changes to the free version, in which you must choose to use it on desktops or mobile devices, not both. In addition, they have increased the premium price from $12 to $36 a year. As a result, I have moved to BitWarden as my password manager. The free version does everything I need it to do and the premium version is $10 a year. For more information, go to https://bitwarden.com.

January 2021 Technology Requests

  FMX: Report Summary for January 2021 is below. As of February 5, 2021, there are 6 open requests.

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Clear browser cache in Google Chrome

 If you are getting some error messages while using Google Chrome, the first thing you should do is clear your browser cache. The instructions are below.

On your computer, open Chrome.

At the top right, click More More.

Click More tools and then Clear browsing data.

At the top, choose a time range. To delete everything, select All time.

Next to "Cookies and other site data" and "Cached images and files," check the boxes.

Click Clear data.

You can have Chrome clear cookies and other data when you close the browser. The website listed below has instructions on how to set this up.

https://www.howtogeek.com/137681/how-to-automatically-clear-private-data-when-you-close-your-browser/

There is an extension you can install that will do this as well. The name of the extension is Click&Clean. I have added it to the Chrome Web Store.

January 2021 Tech Update

     FMX: Report Summary for December 2020 is below. As of January 11, 2021, there are 7 open requests.

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

ThirtySeven4 AntiVirus: We renewed our contract with ThirtySeven4 AntiVirus. You may have received a message on your laptop or desktop asking to Renew or Uninstall. Please choose Renew. If you keep getting the message, please open an FMX technology request.

Print to ANY copier driver on Windows laptops/desktops: You need to have this driver installed to print to our copiers. It is installed by default on desktops and laptops that are joined to our active directory domain. If you are experiencing issues printing to copiers, open an FMX technology request.

Clear browser cache in Google Chrome: A lot of the tech requests I am receiving lately can be resolved by clearing your browser cache. For instructions on how to clear your cache in Google Chrome, click on this link.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

Chromebooks: I am noticing in increase in the following areas: 1. Students are coming to school without their chromebooks (forgot at home). 2. Students are not taking care of their chromebooks (repairs have increased substantially since November) and 3. Students are not cleaning their chromebooks. 

Please remind students they need to bring their chromebooks to school daily. Today, we loaned out 15 chromebooks district-wide. One building ran out of loaners, so I had to deliver more. In my opinion, forgetting a chromebook would be the same as coming to school without a pencil or textbook. The chromebook is now the textbook. When the students remember to bring their cellphone to school fully charged, but forget their chromebook, I have a problem with that.

There has been an increase in broken chromebooks, mainly broken displays. Please remind students that the insurance is for 2 repairs. After that, payment must be made for the actual cost of the part. I was getting reclaimed displays for $20, however, they are no longer available. New displays are $43.

Chromebooks that I am getting in for repair are filthy. Some have food debris lodged in the keyboard. Displays are covered with fingerprints, even though our chromebooks have non-touch displays. I clean all chromebooks that come in for repair. This website provides information on how to clean a chromebook. Feel free to pass it along to your students.

Technology webpage: As I stated earlier in this update, the direct link to the Technology page is https://www.loganelm.org/Technology.aspx. Or, you can go to loganelm.org, click on Departments and then click on Technology. You will find tech status, which includes information on any issues with the services we use. There are links to FMX and Calendly. I have deactivated the LoganElmTech Twitter account. Please visit the technology page for updates.

November 2020 FMX

    FMX: Report Summary for November 2020 is below.

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

October 2020 FMX

   FMX: Report Summary for October 2020 is below.

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.