Monday, January 3, 2022

Staff WiFi

 Below are instructions for adding your personal devices to the "Staff" network.

Apple (iPhone):

1. Go to Settings and click on Wi-Fi.

2. Click on the Staff network.

3. Enter your active directory username and password. Username is first.last.

4. Click "Trust" in the upper right corner.


Android:

1. Go to Setting and click on Connections.

2. Click on Wi-Fi.

3. Click on Staff.

4. Security should be set to PEAP or 802.1x EAP. EAP should be set to PEAP.

5. Set CA certificate to Don't validate or Do not validate.

6. Identity is your username (first.last). Enter your password in the Password field.

Below is a screenshot of the settings.




Tuesday, November 16, 2021

Google 2FA Instructions

 1. Click  in the upper right corner and choose "Manage your Google Account.


2. Click on Security.

3. Under 2-step verification, click on the arrow to turn it on.

4. Click on Get Started.

5. Enter your Google password for verification.

6. You can use your phone as a verification method. If you do not want to use your phone, choose "Show more options."

7. When you click on "Show more options", there are 2 options. They are using a physical security key that you plug into your computer's USB port or use Text message or voice call. If you would like to use a security key instead of your phone, please contact the technology department.

8. Add a backup option. You can use your phone for a text message or a phone call. If you don't want to use your phone, click on "Use another backup option."

9. Print or download your backup codes. Then click Next.
10. Confirm that it is setup by entering the verification code. Click Next.
11. 2-Step verification is ON. There is a button to turn it off, but it will be disabled once it is enforced.

12. You can add second steps for verification, such as backup codes, authenticator app or a security key. I use the authenticator app.

13. To use backup codes, click on Get backup codes.

14. If you choose the authenticator app, it will ask you if your phone is Android or an iPhone. Choose one and click on next.


15. You can find the app in the Google Play Store or Apple App Store. A QR code is generated to take you to the app download.
















Tuesday, September 28, 2021

September/October 2021 Technology Update

   FMX: Report Summary for August 2021 is below.


Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Email attachments: I have created a rule that does not allow certain email attachments without my approval. The email attachments are: ZIP, XML, HTM and HTML. These attachments have the capability of releasing a payload that could delete files, send passwords through malware and other destructive procedures. When I receive an email that needs approval, I will reach out to the recipient to verify that the message is real and not some form of malware. So far, I have received 45 messages for approval. Of the 45, only 7 were legitimate.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

Clearing Chrome browser cache: There are times when you need to clear your browser cache in Google Chrome. Lately, Infinite Campus has experienced some issues where clearing the cache resolved some issues. Click on the following link to watch a YouTube video on how to clear your cache: https://www.youtube.com/watch?v=RUsouNnVqww.

Broken chromebook procedures: If you have a student with a broken chromebook, take it to the following staff member:
High School: Katie Piacentini/Library
Middle School: Terry Borland/Library
Salt Creek: Ted Dille/Office
Laurelville: Katy Blubaugh/Room 205
Pickaway: Amie Bassett/Office
Washington: Aaron Landau/Room 4a
They will issue a loaner and submit a request for service in our One2One Manager. You do not need to fill out an FMX request.

Internet Outages: There are times when we may experience Internet outages. Power outages, equipment failures, storm damage and backhoe operators can take out our Internet service. The last outage was due to an equipment failure AND a backhoe operator. We do not have a redundant connection, so please plan accordingly in the event of an Internet outage. Most of the time, we do not have an ETA on when service will be restored, especially if a large fiber optic trunk is cut.

Clever: A student will  not show up in Clever because the email address is either missing or incorrect. The first email field in Infinite Campus should be the student email address. If you have a student who cannot login to Clever, check Infinite Campus for the email address. If it is missing or incorrect, please contact your building secretary or principal.

BitWarden: In the past, I have recommended LastPass for password management. LogMeIn purchased LastPass and is making changes to the free version, in which you must choose to use it on desktops or mobile devices, not both. In addition, they have increased the premium price from $12 to $36 a year. As a result, I have moved to BitWarden as my password manager. The free version does everything I need it to do and the premium version is $10 a year. For more information, go to https://bitwarden.com.



Thursday, August 5, 2021

August 2021 Technology Update

Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Securly Classroom: Our contract with Blocksi will be up soon and we did not renew it due to many outages and cost. Our new chromebook management application is Securly Classroom. Teachers should have received an email from me about this that contained a link to a 15 minute presentation. Below are additional resources.


Chromebooks: All chromebooks are ready to be distributed to students. All high school chromebooks are in the library by grade level and are in alphabetical order. All McDowell chromebooks are in the library storage area in carts by grade level and are in alphabetical order. All chromebooks at Salt Creek and elementaries are in homerooms in carts and are in alphabetical order. If you are missing chromebooks, either it was not turned in or there may have been a schedule change. Please let me know or see your building administrator for missing chromebooks. Consequently, if you have a chromebook for a student that is not in your homeroom, please let me know or give it to your building administrator. We use a program (One2One Manager) to assign chromebooks to students and need to make sure the information is accurate, especially when we need to bill students for repairs.

Chromebook chargers: Schools that send chromebooks home (grades 5-12) may want to consider labeling chargers when passed out, This will help in making sure we have collected chargers at the end of the school year. Some schools kept track in a spreadsheet, but this may slow down dispensing of chromebooks when you need to verify a student turned in a charger.

Multi-factor authentication: Due to all of the ransomware attacks and malware, our insurance carrier is requiring multi-factor authentication on our email accounts. What is multi-factor authentication? Multi-factor authentication is when you must provide two or more pieces of evidence to verify your identity to gain access to an app or digital resource. Multi-factor authentication (MFA) is used to protect against hackers by ensuring that digital users are who they say they are. I will turn on MFA on our Microsoft 365 (@loganelm.org) accounts first and you will use your Google account (@loganelmschools.com) to verify. Once all M365 accounts have completed setup of MFA, I will turn on MFA on our Google accounts. You will use your M365 account to verify. You will have the ability to use another method (SMS, Authenticator app) to verify.

Print to ANY copier driver on Windows laptops/desktops: You need to have this driver installed to print to our copiers. It is installed by default on desktops and laptops that are joined to our active directory domain. If you are experiencing issues printing to copiers, open an FMX technology request. 

Be Internet Awesome: Google has updated their Internet safety website and now has many more activities and resources. The URL is https://beinternetawesome.withgoogle.com/en_us.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

BitWarden: In the past, I have recommended LastPass for password management. LogMeIn purchased LastPass and is making changes to the free version, in which you must choose to use it on desktops or mobile devices, not both. In addition, they have increased the premium price from $12 to $36 a year. As a result, I have moved to BitWarden as my password manager. The free version does everything I need it to do and the premium version is $10 a year. For more information, go to https://bitwarden.com.

Friday, March 5, 2021

March 2021 Technology Update

  FMX: Report Summary for February 2021 is below. As of March 5, 2021, there are 7 open requests.


Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Print to ANY copier driver on Windows laptops/desktops: You need to have this driver installed to print to our copiers. It is installed by default on desktops and laptops that are joined to our active directory domain. If you are experiencing issues printing to copiers, open an FMX technology request. I am in the process of removing outdated drivers from desktops/laptops.

Calendly/FMX: When you fill out a tech request for a desktop/laptop issue which will require remote assistance, you can go ahead and schedule a time for the remote session. Click here to access my Calendly page. Also, you can find the link on my technology page.

BitWarden: In the past, I have recommended LastPass for password management. LogMeIn purchased LastPass and is making changes to the free version, in which you must choose to use it on desktops or mobile devices, not both. In addition, they have increased the premium price from $12 to $36 a year. As a result, I have moved to BitWarden as my password manager. The free version does everything I need it to do and the premium version is $10 a year. For more information, go to https://bitwarden.com.

Friday, February 5, 2021

January 2021 Technology Requests

  FMX: Report Summary for January 2021 is below. As of February 5, 2021, there are 6 open requests.


Directions on using FMX:1. Go to https://loganelm.gofmx.com. 2. There are 3 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add. I have added the "Log on with Google" for students. They only have rights to create tech requests. They cannot complete maintenance or field trip requests.

Wednesday, February 3, 2021

Clear browser cache in Google Chrome

 If you are getting some error messages while using Google Chrome, the first thing you should do is clear your browser cache. The instructions are below.

On your computer, open Chrome.

At the top right, click More More.

Click More tools and then Clear browsing data.

At the top, choose a time range. To delete everything, select All time.

Next to "Cookies and other site data" and "Cached images and files," check the boxes.

Click Clear data.


You can have Chrome clear cookies and other data when you close the browser. The website listed below has instructions on how to set this up.

https://www.howtogeek.com/137681/how-to-automatically-clear-private-data-when-you-close-your-browser/

There is an extension you can install that will do this as well. The name of the extension is Click&Clean. I have added it to the Chrome Web Store.