The site is very intuitive to use. If you have any questions or need assistance, click on the "Help & Updates" link in the bottom left. There are training videos and a FAQ.
Desktop Computer Replacements: I have emailed teachers who will be receiving new desktops. Some teachers have scheduled their replacement time. If you have not, please do so through Calendly. The link is https://calendly.com/john-rundag.
Remote Access: In order to provide a more timely response to technology requests and do so in a cost-effective manner, I would like to do more remote support. My mileage reimbursement for September was $200 and comes out of the technology fund. I would rather spend money on supplies and new technology and keep the miles off of my car. When you enter a technology request, I will send a link to the Calendly page where you can schedule a time. When that time arrives, I will send a link for the remote session. It will include a 5 digit code for you to enter. At that time, I will take over your computer and try to resolve the issue. There is a chat feature in the support software if you need to speak with me.
No comments:
Post a Comment