May 2019 Technology Update

HelpDesk: 49 requests opened. 48 requests closed. 1 open request.

To create a request, go to https://loganelm.gofmx.com. If you are requesting new accounts or resetting passwords for students, please include their grade level and student number. Please note: I will maintain both Spiceworks and FMX until May 31, 2019. After that date, Spiceworks will be retired.

FMX: FMX is a facilities management program recently approved by the board of education. This program will be used for transportation requests, maintenance requests, planned maintenance, building schedule requests and technology requests. FMX is up and running. Currently, it is being used for transportation requests. Starting now, it can be used for technology requests. Below are instructions for accessing FMX.

1. Go to https://loganelm.gofmx.com. 2. There are 2 login boxes. Click on the "Log In with AD FS" gray box. 3. Enter your email address (first.last@loganelm.org) and your password that you use to access your email. Click on the "Create Request" button in the upper right corner and choose the type of request you need to add.

The site is very intuitive to use. If you have any questions or need assistance, click on the "Help & Updates" link in the bottom left. There are training videos and an FAQ.

I left this in from last month due to the low adoption rate of this product.

Server Maintenance at the LE Complex: The servers at the LE Complex will be taken offline on Monday, May 13 at 4:30pm so that I can upgrade the memory modules. The outage should not be longer than 10 minutes.

Infinite Campus: Our second upload of our student data to Infinite Campus occurred on May 3rd. I am in the process of adding accounts for everyone. This has taken longer than I expected. I hope to have it completed by May 17th. We have a "sandbox" where you can go in and "play" with our actual student data. If you change something, it will be overwritten in the final upload during the summer. The URL for the "sandbox" is https://conv38.infinitecampus.com/campus/logan_elm_conv1.jsp. I will be emailing a username and password for you to use. You will use these new credentials with the production server as well.